We’re a small company, and while we’d love to offer free returns, we kindly ask customers to cover return shipping at this time. If your product arrives damaged or there’s an issue with your order, we’ll make it right — just reach out to us at info@bestieskinclub.com. We accept returns within 30 days of delivery on unopened or gently used products, and once received, we’ll issue a full refund to your original payment method. Thanks so much for supporting a small business — it truly means the world to us!